The production process could be divided into simpler sub-processes such as preparing the dough, and the sauce, cutting and placing the toppings, and finally baking the pizza and packing it. Each function is decomposed into the high-level processes that make up that function, then each of these high-level processes can be decomposed into more granular ones. This map will consist of all the functions needed to run this fast-food chain, such as production, hiring, marketing, supply chain, etc. It's made up of a group of functions represented in a hierarchical map, from the top down. Automating repetitive tasks to allow your employees to contribute in more meaningful, value-added ways that improve loyalty, engagement, and job satisfaction.īusiness Process Design Example: The Pizza Shop Analogyįor one process design example, consider a pizza shop.Implementing meaningful KPIs identifies areas of improvement including bottlenecks, errors, and slow cycle times.Standardization helps in achieving consistency by benchmarking best practices across the organization.Business process analysis is core to improving how your business operates. By simply analyzing your processes (whether or not you intend to automate them) you begin to recognize redundancies, inefficiencies, areas of risk, lack of succession planning, and more.While working on either designing a process from the ground up or re-engineering an existing process, consider the following: Having properly designed business processes in place is the key to efficiency, scalability, and competitiveness. These all must be considered in the design (or redesign) of a process. This quote serves as an excellent reminder that a business process is more than a series of tasks, rather it also encompasses the people, information, and procedures that feed the process. ".the specification of which people must perform what tasks, in what order, in what location, under what circumstances, with what information, and to what degree of precision." For clarity about what exactly process design is, let's refer to Michael Hammer's definition in Harvard Business Review:
0 kommentar(er)
